Privacy Policy

RefundStatus.com, a service of The1040Store.com is committed to protecting the Confidential Information you entrust to us. We carefully manage that information to provide you with high quality financial products and services, and we never sell or share your information with outside marketers. The recently enacted Federal Financial Privacy Law requires us to provide you with this statement, and we welcome the opportunity to share with you the action we take to ensure the confidentiality and security of your information.

In this Policy statement, Confidential Information means nonpublic personally identifiable information about a consumer and the consumer's current or former relationship with RefundStatus.com.

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PROTECTING YOUR CONFIDENTIAL INFORMATION.
We take seriously our obligation to safeguard your Confidential Information. Your information is accessible only to employees who need the information to provide products or services to you. All our employees are bound by a formal Code of Ethics emphasizing their responsibility to maintain the privacy and confidentiality of your information. In addition, we provide training programs to educate our employees about their responsibilities under our Privacy Policy.

We also maintain physical, electronic, and procedural safeguards to ensure the confidentiality of your information. We monitor new technology and upgrade our systems as needed to best protect your information.


PROTECTING INFORMATION FROM NONAFFILIATED THIRD PARTIES.
RefundStatus.com never sells Confidential Information to others. Some financial institutions with which you do business may be offering you an opportunity to "opt out" of certain disclosures of your information. The Federal Financial Privacy Law requires this if the financial institution would otherwise disclose your information to "nonaffiliated third parties." RefundStatus.com never sells or discloses your Confidential Information in this manner and, therefore, you do not need to take action to protect your information with us.


USING CONFIDENTIAL INFORMATION TO SERVE YOU.
We gather and use Confidential Information in the course of providing you with financial products and services. For example, if you maintain a checking account with us, we keep a record of deposits and withdrawals from your account so that we can calculate your account balance, and we use your name and address to send you a monthly account statement.

Collecting Information. We may gather Confidential Information from the following sources:
Information you provide on applications and through other forms, such as your name, address, social security number, and income.
Information based on your transactions and account experience with us or with other companies in our corporate family, such as account balances, and payment or overdraft history.
Information from a consumer report, such as your creditworthiness and credit history

Sharing Information With Companies Working for Us.
We may retain other companies to help us deliver our financial products and services, and we may share Confidential Information with those companies in the course of their work for us. For example, these companies may assist us in processing your transactions, printing checks for your accounts, or mailing account statements. In addition, we may partner with other companies under a joint marketing or servicing agreement to offer you expanded products and services, such as mortgages, credit cards or life insurance. Before we share Confidential Information with any of these companies, we require that they agree in writing to protect the information and limit its use to the business purpose of our agreement with them.


Disclosing Information as Permitted by Law.
We may also disclose Confidential Information with your consent or as otherwise permitted by law. For example, this may include disclosure to a credit reporting agency or in response to a subpoena or other legal process. It may also include disclosure to protect against fraud, as part of an audit or examination, or in connection with the sale of your account to another financial institution.  We do not share Confidential Information about former customers, except as permitted by law.


Fiduciary Information.
When we act as fiduciary or trustee, your fiduciary information is subject to even more stringent limits on information sharing, both within and outside the Bank. Please contact your Personal Trust Officer if you have any questions about the protection of your fiduciary information.

LET US ANSWER YOUR QUESTIONS.
We hope the information in this Privacy Policy is helpful to you. As long as you are doing business with RefundStatus.com, you will receive an updated copy of our Privacy Policy on an annual basis. In the meantime, we welcome the opportunity to answer any questions or concerns you may have about our Policy and practices. Please visit the CONTACT US page of our site or call us at 1-888-760-1040.


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